Cloud / Automation / Systems Administration

Radoslav Hristov Bagashev

Cloud & Automation Systems Administrator

Sofia, Bulgariaradoslav.bagashev@gmail.com+359 877 101 291radoslavbagashev.comlinkedin.com/in/radoslav-bagashev-599b8a241
Radoslav Bagashev

Profile

System Administrator focused on cloud administration, automation and production operations. Strongest in Microsoft 365, Entra ID/Azure AD, Intune Autopilot, ServiceNow, Windows/Linux infrastructure, PowerShell and Power Automate. Practical troubleshooter with independent production systems that prove hosting, deployment and automation skills.

Experience

System Administrator

Inetum / Do IT Wise - ServiceNow Elite Partner

Nov 2023 - Present

  • Administer Microsoft 365, Entra ID/Azure AD, Intune, Autopilot, Exchange, Teams, SharePoint and ServiceNow access for EAST region teams.
  • Created PowerShell and Power Automate provisioning flows connecting HR inputs, account preparation, laptop readiness and access requests.
  • Supported ISO 27001/27000 operations, license optimization, firewall migration support, rack changes and vendor coordination.

IT Technician

Concentrix

Jun 2022 - Nov 2023

  • Delivered enterprise endpoint support for laptops, access cards, meeting rooms, VMs, RDP, Cisco telephony and client environments.
  • Hosted onboarding sessions for 5-20+ employees in Bulgarian and English and handled hardware, software and access troubleshooting.

IT Technician

ServiceSource - acquired by Concentrix

Jun 2022 - Aug 2022

  • Prepared equipment, Active Directory accounts and permissions for enterprise onboarding.
  • Supported laptop maintenance, server room access, network setup and office migration work during acquisition transition.

System Administrator

Dakota Advisors EOOD

Nov 2021 - Jun 2022

  • Owned local office IT for desktops, networking, VoIP, CRM administration, VPN/firewall support and daily user troubleshooting.
  • Set up workstations, onboarded colleagues and resolved hardware, software and connectivity issues.

Certifications

  • Linux System Administration - Software University, 6.00/6.00
  • Windows System Administration - Software University, 5.50/6.00
  • ISO 27001/27000 operational support at Inetum / Do IT Wise

Education & Languages

Economic Informatics, Pre-University Education, Blagoevgrad
Graphic Design, New Bulgarian University, Sofia
Bulgarian: Native
English: Fluent professional working proficiency